iOctane has assisted leading financial institutions in Australia and New Zealand to deliver significant benefits in the areas of client service and internal operations. Utilising Metastorm the market leading solution for Business Process Management and Business Process Analysis/Modelling we help companies redefine how they interact with their customers, employees, and partners in a fully integrated environment to provide seamless automation of business transactions.

The iOctane Approach

• Capitalise on the unique business processes and capabilities that differentiate you from your competitors
• Provide consistent, outstanding customer service at every stage of the relationship across branch, web, and contact centre channels
• Create and deploy new financial products faster than your competitors and track key metrics to determine success
• Streamline complex processes like mortgage origination and credit card dispute resolution
• Package your business processes, like credit issuance and customer care, for contract use by external parties
• Make compliance work to your advantage by building compliance directly into your business processes.