Business Process Management technology is fast gaining the reputation of being one of the most valuable IT investments you can make because it helps you achieve your most critical business objectives:

• Increased Productivity
• Better Customer Service
• Greater Competitive Advantage
• Stronger Financial Performance
• Regulatory Compliance

Business Process Management is so powerful because it gives you the ability to impact your most critical business processes and has a direct impact on cost, productivity, response time, visibility and profitability. Metastorm BPM helps you achieve Enterprise Process Advantage – a heightened level of business performance.

The Metastorm BPM Suite is a proven solution designed specifically to support a complete, roundtrip process lifecycle and help you achieve your critical business objectives.

Roundtrip Business Process Management is the ability to leverage technology to:

1. Model processes with a graphical tool.
2. Automate and Integrate processes based on this model – taking advantage of business rule engines, workflow, and high-performance integration technologies to create a seamless, efficient process layer across multiple people, applications and databases.
3. Participate in, manage, and monitor processes through an intuitive dashboard interface.
4. Report and analyze a process based on live process data – either at a point in time or time-phased over a period of time – to identify potential issues or areas for improvement.
5. Simulate and model process changes based on REAL process data – drawn automatically from the process database. Perform what if analysis and begin to predict trends based on past process performance. Determine what process changes will have the most positive impact and go back to Step One to apply them to the actual process.

Metastorm BPM is one of the few solutions on the market today that enables true roundtrip process management in a fully-integrated, robust offering that incorporates best-of-breed modeling, workflow, rules management, integration, process intelligence, and process analysis capabilities. In addition, Metastorm’s unique agility features enable you to not only achieve roundtrip process improvement, but to achieve it in a near real-time environment.

Metastorm is one of the top BPM vendors in the world and has a proven track record of delivering a fast return on investment and high level of customer satisfaction. Metastorm improves the unique and dynamic, human and system-intensive processes that drive your success.

Customers achieve success with Metastorm BPM because it delivers on the following business requirements:

• Flexibility - Design a solution to meet your unique business process requirements, including form design, roles, business rules, and integration to other business applications.
• Control - Be confident that your operations are now working how you need them to - in accordance with corporate policies, external mandate compliance, and other predefined business requirements.
• Tracking - Monitor the progress of items as they move through a process cycle.
• Collaboration - Involve the right people at the right time inside and outside the organization.
• Accuracy - Put the checks and balances at the proper stage in the process, not in an exception report after the fact.
• Insight - Have real-time access to the lowest level of detail in a business process to better manage and analyze resources, exceptions and decisions.
• Improvement – See immediate improvements in process efficiency, control, and agility just through automation and increased productivity. Allow for greater visibility into what is happening in the process combined with analysis of real process data being captured.
• Results - Expect a fast impact on your business, including lower operating costs, and greater revenue potential from better customer service and faster customer acquisition. Not to mention the ability to make intelligent improvements in how you run your business.

Unlike other BPM platforms, Metastorm BPM was designed around a process-centric architecture. It represents a set of proven functions needed to improve operations across horizontal and vertical business dimensions, including:

• A focus on BOTH people and system-intensive processes-optimizing what can be handled by system-to-system communication and synchronizing that with human-based decision making where it is needed.
• Customization capabilities that support the uniqueness of each company’s set of business processes, and a flexible environment for making near real-time process changes and improvements.
• A design environment that allows business users to own their processes—with easy-to-use capabilities for modeling, designing, managing, and changing processes.
• A straightforward approach to process execution with unique user actions that minimize the level of effort in designing, automating, and maintaining processes.
• Robust integration capabilities that support large-scale, high-volume system-based process management, enable native process execution on multiple platforms, and allow you to leverage legacy applications within process flows.
• A standards-based technology framework that supports a pragmatic, low cost approach to new process integration and deployment – regardless of platform. Microsoft or UNIX, .NET or Java, new or legacy – Metastorm’s high-performance, scalable, componentized architecture ensures you get the right results for your organization and help you get more business value out of service-oriented architecture (SOA) initiatives.
• Real-time monitoring and reporting at the lowest level of process detail, providing authorized users the insight and ability to track the progress and check the status of an item in a process, resolve exceptions, generate reports and dashboards and most importantly take action – for a point in time or time-phased over a span of days, weeks, months, or years..
• Industrial strength simulation and statistical analysis based on actual data about process performance.